In a significant initiative, the Department of Health gathered for a strategy meeting at Machakos Level 5 Hospital, under the guidance of the CECM for Health, Dr. Daniel Yumbya. The primary objectives were to evaluate the preceding calendar year, devise operational strategies for the present year, and chart a course for the future.
Chaired by Dr. Yumbya, the meeting's resolutions underscored the department's commitment to several key focus areas. These included:
- 1.Patient Safety and Care: Prioritizing the well-being of patients within the healthcare system.
- 2.Patient-Centered Approach: Ensuring that healthcare services revolve around the needs and experiences of patients.
- Punctuality and Attendance to Duty: Emphasizing the importance of timeliness and dedication among health professionals.
- 3.Customer Satisfaction: Striving to meet and exceed the expectations of healthcare service recipients.
- 4.Patient Feedback on Service Delivery: Encouraging a continuous feedback loop for improvement in service provision.
Beyond strategic discussions, Dr. Yumbya welcomed new accountants and finance officers who joined the health department, highlighting the collaborative effort required for effective financial management in healthcare.
Attended by the three Chief Officers—Dr. Miyienda for Medical Services, Rashid Kala for Health Facilities and Infrastructure Development, and Simba S. Mwako for Public Health—the meeting drew participation from health officials, administrators, and department heads.
In conclusion, all members reached a unanimous agreement to unite their efforts in delivering the highest standard of healthcare to the residents of Machakos County. The meeting marked a collaborative commitment to excellence and continuous improvement in healthcare services within the region.
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